Re: A note of appreciation

[Leslie Bialler lb136@xxxxxxxx]

Steve Crutchfield wrote:

> I know this may be off topic, but if it is, so be it.
>
> I want ot express my appreciation to Anne Putnam for participating in
> this list and responding to our somewhat grumpy complaints.  I find
> it astonishing that the head of a software firm would take the time to
> respond to user's concerns, and actually CHANGE things based on our
> input (such as, the RTF filter issue).

Richard A. Sherer wrote:

> Anne,

> My apologies for the list. You'd think we XyWriters hadn't had to wait 5

> years for new software the way we insist on instant gratification. We
> obviously don't deserve a new product. We'd rather grouse.

Huzzahs to Steve and Richard! I agree. Clearly there are those among us
XyWritians who were improperly parented.


Leslie Bialler, Columbia University Press
lb136@xxxxxxxx
212-666-1000 x7109 (phone) 212-316-3100 (fax)
> http://www.columbia.edu/cu/cup