Re: Brother laser (semi-O.T. ?)

["Patricia M. Godfrey" priscamg@xxxxxxxx]

J R FOX wrote:

> are now flimsy junk, made as
> cheaply as possible. It may cost as much as $400., but it is
> still made to be a disposable product: when it wears out after
> a year or two, the most sensible and economical choice will be
> to take it to the dumpster or recycler, and get a new unit.

What price being ecofriendly?
> ScanSoft, which seems to have gobbled up all of its former
> scanning / OCR competitors. I avoid anything from them like the
> plague, because it drives so many hooks deep into your Registry
> that you need a block of C-4 to pry them loose. You can't
> uninstall their stuff without Tech Support walking you through it.
Yes, that was the OCR SW that came with it. Abby FineReader is
good, but very dear. I was lucky enough to get a copy cheap when
they were getting ready to release a new version.
> Does *anyone* still offer tech support that is _not_ wretched
> and abysmal ?
I actually had a good experience with Epson, when my older
printer (just a printer) went haywire a month after the warranty
expired. But they were being sued (class action) about then, so
may have been on their best behavior. Anyway, they repaired it
with no charge but S&H.

--
Patricia M. Godfrey
priscamg@xxxxxxxx