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NB printer problems.



Robert,
NB tech support sent the attached dll to me today. I'm passing it along in case you don't have it. It fixed the printer problems I was having with NB -- getting a driver to *stick*, and stopping FinePrint from hanging the machine.

Michael
================

ate: Wed, 22 Dec 2004 09:15:21 -0800
From: technicalsupport@xxxxxxxx
Subject: Fw: SWSYS.DLL file for XP SP2 fix
To: Michael Norman 
Cc: responses 
Message-id: <01d901c4e84c$540ea160$210110ac@jeff>

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Dear Michael,

Attached is a file that fixes Nota Bene's graphic display problem caused by
the installation of Windows XP Service Pack 2. Simply save it in your NBWIN
folder, overwriting the existing file. You should now be able to open Nota
Bene without adjusting the printer settings. I'm not sure it will have any effect on your FinePrint issue, as that sounds much more like a FinePrint problem rather than a Nota Bene problem. But give it a shot--it may help. Let us know if it does.

Jeff Szuchman
technicalsupport@xxxxxxxx
Sales: 800-4NB-ORDER (462-6733)
Technical Support: 212-334-0445
Fax: 212-334-0485

Attachment: swsys.dll
Description: Binary data