Re: Can't open Xy in XP

[Robert Grigg rjgrigg@xxxxxxxx]

Jay, sorry to hear about the problem. One of the useful features of Windows
XP is its System Restore feature. It works well and has saved many XP users
numerous headaches. Rather than attempt to trace the source of the
malfunction, simply restore the system to a prior state. There are several
ways of accessing it. Go to Control Panel, System, System Restore tab. Or
use the run menu and type in "MSCONFIG".

Good luck!

Robert Grigg
rjgrigg@xxxxxxxx



At 08:56 AM 6/1/2005, you wrote:
> Folks,
>
> For the last 10 months or so XyWrite has worked flawlessly on my Compaq
> Presario Win XP machine, thanks to Carl's tutoring me offline.
>
> But this morning things are very different. When I click on the XY shortcut
> that has worked perfectly all these months, I get the following message, in
> a standard Windows dialog box titled "16 Bit MS-DOS Subsystem"on the blue
> bar at the top of the box.
>
> XyWrite 4
> C:\windows\system32\autoexec.nt  The system file is not suitable for
> running MS-DOS and Microsoft Windows applications. Choose `Close' to
> terminate the application.
>
> ===
>
> There are the only things that have changed in recent times on my computer
> (as far as I can tell, since two of my children, aged 15 and 19, also use
> the computer):
>
> 1) Several days ago I started getting a dialog box (it may have been from
> one my firewall software, or from Windows ... not sure) that said a file (I
> think it was "\system32" or something along those lines was trying to get
> into the computer. As I recall it, I had the option to "deny" or to
> "continue" and I denied. I suspected this was virus-related. I got the
> error message opon booting for probably 5 days or so, then probably
> yesterday or the day before it stopped coming up.
>
> 2) I upgraded the "Clean-Up" program by Steven R. Gould to version 4. As I
> understand it, "Clean-up" removes cookies, temporary files and other
> internet gunk, and I think the new version goes deeper than the previous
> version and don't know if it cleaned out any MS-DOS files.
>
> Anyone got any advice on how to get XyWrite running again?
>
> Many thanks in advance for any assistance.
>
> --
> No virus found in this outgoing message.
> Checked by AVG Anti-Virus.
> Version: 7.0.322 / Virus Database: 267.4.0 - Release Date: 6/1/2005