RE: missed the trapeze

["Ambos, Paul" PAMBOS@xxxxxxxx]

The problem was not (according to TTG's tech department) with the CD-ROM
drive as with its software drivers, which supposedly conflicted with the
installation program. On one computer I had to enter "Setup" in order to
disable the loading of the driver. However, experience indicates that the
setup program scans all drives for a previous XyWrite installation and if it
ran into an empty CD-ROM drive it hung up. The problem could be solved just
by inserting a CD into the drive and then rerunning the setup program.

But that wouldn't affect Ted Stannard's inability to recopy from backups.

Any update, Ted?

Regards,

Paul Ambos
pambos@xxxxxxxx



> -----Original Message-----
> From:	Harry Binswanger [SMTP:hb@xxxxxxxx]
> Sent:	Thursday, October 05, 2000 1:54 AM
> To:	xywrite@xxxxxxxx
> Subject:	Re: missed the trapeze
>
> Re Ted Stannard's difficulties installing Xy, I seem to recall that,
> believe it or not, one has to remove one's CD drive (probably by
> dis-attaching its its power and data cables, before installing. The one
> re-attaches the CD.
>
> Is this right? I never had this problem myself, but the CD-connection was
> so bizarre, when I read about on this list, that it stuck in my mind.
>
> Regards,
> Harry
>
> Harry Binswanger
> hb@xxxxxxxx