This is the fourth attempt to send this message to the list over the post few weeks - here's hoping... I have a major problem with at least 3 bugs. To cut a long story short, here is a copy of my last (needless to say unanswered and par for the course) correspondence with TTG dated 9 Feb 1996: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Dear Mr Duval (or whoever handles technical problems at TTG these days) I am pleased to report my XyWrite 4.017 upgrade arrived on Monday (6 months after it was ordered and paid for). At the same time my copy of IBID arrived almost 3 years after it was ordered and paid for in April 1993! Both are up and running BUT I am afraid NONE of my problems have been solved by the upgrade. To recap: 1. PREVIOUS PROBLEMS ================= 1.1 Unsolved ------------- 1.1.1 Hyphenation +++++++++++ I tested Version 4.017's hyphenation using the DICT.HYP exception dictionary. Again I have found that words are not always hyphenated according to DICT.HYP's list of exceptions (I get exactly the same results with XyWrite for Windows). For the test I installed XyWrite 4.017 from scratch using the US English dictionary (instead of my usual British English dictionary) and I stripped out all the hyphens in the exception dictionary and used the SHOHYP command which resulted in a different set of hyphenations compared to the exceptions dictionary and XyWrite 3+. For example: Exception XyWindows/ Dictionary XyWrite 4 XyWrite 3+ ---------- ----------- ----------- gen-tle-man gent-leman gen-tle-man gen-tle gentle gen-tle In the hyphenation defaults my settings are: USA soft hyphen character, smallest word 6, minimum before 2 and minimum after 2. As in the past, if I want XyWrite 4 to hyphenate properly, I am forced to run the IBM Signature dictionary. This, however, slows XyWrite down to a snail's pace which is totally unacceptable. 1.1.2 Indexing ++++++++ Previously, Version 4.015 supposedly fixed a problem with indexing I complained about in Version 4.014 to a Mr Coll at TTG in early 1994. I am afraid the problem still remains in both 4.016 and 4.017. When I use the CORRECT,,command to add an index marker to all the words I want to index, in many cases the marker still winds up inside another formatter (eg >) which negates its indexing capability. The problems is particularly bad in footnotes which I use a lot of in my journal (up to 200 in an article). 1.1.3 ORBIS +++++ As with XyWrite 4.015, I cannot install ORBIS with Version 4.016 and now 4.017. Thus I can only run ORBIS by loading XyWrite 4.014 which was supplied as an upgrade with ORBIS in 1993. The ORBIS patched copy of EDITOR.EXE simply hangs. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Subsequently I have been playing the XyWrite supplied exceptions dictionary (DICT.HYP) and have discovered that a lot of it would have to be rewritten to accommodate the XyWrite 4 bug which cannot handle permutations of the same word in the list (as in my example above: gen-tle and gen-tle-man). Does anyone have a solution to any of the above problems? Jon Inggs