Re: Cannot Load Printer

[Judith Davidsen jdavidsen@xxxxxxxx]

I'm glad Bill Troop has had good experiences with Lexmark
support, but they put me through the wringer last winter. I
finally wrote to the CEO who put some upper-level types in
charge of me and everything was solved just about
immediately--they even personally burned and sent me an
installation CD that tech support was supposed to have sent
but that didn't show up until five months later.

If tech support doesn't respond to your satisfaction, Dick,
go directly to the top.

And good luck

Judith Davidsen



Bill Troop wrote:
>
> >I've written an E-Mail to Lexmark and asked the question about being a
> >win-printer - or what the problem might be
>
> Dick, Lexmark has excellent free, toll-free tech support -- I think the
> number is 800-LEXMARK. I may be able to help if the problem doesn't get
> solved in a day or two. My experience with all printers that utilize the
> computer's CPU is that you must have much RAM and more important, much free
> space on your hard disk, as huge temp files, of dozens or hundreds of
> megabytes, can be written for even comparatively small files.