RE: Can't open Xy in XP

["Anne Putnam" aputnam@xxxxxxxx]

Jay,

At Nota Bene, we've encountered an increasing number of instances where Nota
Bene will not start up because some other program (usually spyware or a
virus) has deleted an essential Windows file (AUTOEXEC.NT). Our
about-to-be-released version 8 will auto-correct for this situation. But our
standard advice on this issue should work for you now:

According to the Microsoft support webpage
(http://support.microsoft.com/default.aspx?scid=kb;en-us;305521) this issue
can occur if any one of the following files are missing, damaged, or not
located in the %systemroot%\System32 folder:

 Autoexec.nt
 Command.com
 Config.nt

That page points to a number of solutions, but if may just be easier to use
Windows Explorer to copy any of these files that are mentioned in error
messages from \WINDOWS\REPAIR to \WINDOWS\SYSTEM32.

Hope this helps.

Anne Putnam
Nota Bene Associates, Inc.
1-800-4NB-ORDER (800-462-6733)
212-334-0445
212-334-0845 (fax)


-----Original Message-----
From: owner-xywrite@xxxxxxxx
[mailto:owner-xywrite@xxxxxxxx] On Behalf Of Jay McNally
Sent: Wednesday, June 01, 2005 11:56 AM
To: xywrite@xxxxxxxx
Subject: Can't open Xy in XP


Folks,

For the last 10 months or so XyWrite has worked flawlessly on my Compaq
Presario Win XP machine, thanks to Carl's tutoring me offline.

But this morning things are very different. When I click on the XY shortcut
that has worked perfectly all these months, I get the following message, in
a standard Windows dialog box titled "16 Bit MS-DOS Subsystem"on the blue
bar at the top of the box.

XyWrite 4
C:\windows\system32\autoexec.nt  The system file is not suitable for
running MS-DOS and Microsoft Windows applications. Choose `Close' to
terminate the application.

===

There are the only things that have changed in recent times on my computer
(as far as I can tell, since two of my children, aged 15 and 19, also use
the computer):

1) Several days ago I started getting a dialog box (it may have been from
one my firewall software, or from Windows ... not sure) that said a file (I
think it was "\system32" or something along those lines was trying to get
into the computer. As I recall it, I had the option to "deny" or to
"continue" and I denied. I suspected this was virus-related. I got the
error message opon booting for probably 5 days or so, then probably
yesterday or the day before it stopped coming up.

2) I upgraded the "Clean-Up" program by Steven R. Gould to version 4. As I
understand it, "Clean-up" removes cookies, temporary files and other
internet gunk, and I think the new version goes deeper than the previous
version and don't know if it cleaned out any MS-DOS files.

Anyone got any advice on how to get XyWrite running again?

Many thanks in advance for any assistance.

--
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Version: 7.0.322 / Virus Database: 267.4.0 - Release Date: 6/1/2005