Slow performing xywrite

[OHammond@xxxxxxxx]

Hiya people

Just outlining a problem we are experiencing here at work at the moment. As
some background, we have approx 150 users using Xywrite 3.58B on PII's
(mainly 266) running NT4.0 and having between 32 and 128MB ram.

The problem we are having is that some users are complaining that Xywrite
operates very slow sometimes when they start the program. The cursor is
very laggy in its movements and text displays a considerable time after the
keys are struck. This problem is happening on some peoples PC's and not
others, as well as not happening all of the time.

One thing that seems to work is to minimise the program, then maximise
again. This seems to get rid of the lagginess that the program was having
and it runs fine. Other people have suggested changing the cursor size????
as a fix, as well as changing (youll love this) the mouse scroll rate. As
both of these methods require minimising the app first, I think we could be
able to ignore them. We have tried running with no other programs running,
with other programs running, after a reboot etc but still cannot put our
finger on it.

I was just wondering what could be causing this lacklustre performance, and
why would minimising and maximising the window overcome it?
Has anyone else experienced similar problems, and if so what did you do to
correct it?

Any suggestions or ideas would be greatly appreciated

Cheers
Owen