Re: My lunch with Microsoft

[J R FOX <jr_fox@xxxxxxxxxx>]

Kari,

I ran into a situation where a later version of Acronis came out around 6 - 8 weeks after I had 
just bought the previous version.  I wrote about this to customer support, and they upgraded 
me to the later version, gratis.  I don't know whether that could work for you, but it seems 
likely that a later version would have made peace with Win 10 already.  In any case, a version 
upgrade price for existing users should be noticeably lower than the fresh purchase price. 


   Jordan


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On Thu, 2/14/19, Kari Eveli  wrote:

 Subject: Re: My lunch with Microsoft
 To: xywrite@xxxxxxxxxxxxx
 Date: Thursday, February 14, 2019, 10:05 AM
 
 Phil,
 
 No, I did not. Somehow this is probably related
 to the recent Win 7 volume-license bug 
 (https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie).
 
 The educational edition had two licenses tied to one key. Anyway, I got
 tired of all this and bought a license online, and it worked ok. Case  closed.
 
 As for backup, I bought a couple of Acronis 13 licenses for a
 farthing  that work with Win 7 machines but
 not on Win 10.
 
 Best
 regards,
 
 Kari Eveli
 LEXITEC Book Publishing (Finland)
 lexitec@xxxxxxxxxx
 
 *** Lexitec Online ***
 Lexitec in English: http://www.lexitec.fi/english.html
 Home page in Finnish: http://www.lexitec.fi/
 
 
 > Did you make any hardware changes to either machine or rebuild them?