Re: Cannot Load Printer

[Judith Davidsen jdavidsen@xxxxxxxx]

Dick--

If Lexmark can get a printer attached to the USB port to
print directly from a dos file, I definitely need to know
about this. I've been using a workaround for 6 mos now,
workaround being converting dos to word and printing that.

Many thanks
Judith Davidsen

Richard Giering wrote:
>
> SORRY - Forgot to include message:
> Sir:
>  The test indicates the printer is set for DOS applications except that
> it is not set fr LPT1. When I try to print the test line of text from
> EDIt I get a message that the "Canon XXX printer on LPT1 is unavailable"
> (which is my former default printer and will be my default printer when
> I again return to my home from this summer site so I can't remove it).
> The Lexmark is on the uSB port and nothing is attached to the LPT port.
> Obviously I installed something incorrectly. What do I need to do to
> correct the situation?
>  Your diagnosis is perfect - THANKS - I'm waiting for the correction.
> Dick Giering
>
> support@xxxxxxxx wrote:
> >
> > Your printer driver is a windows based printer and can only use its drivers in
> > WINDOWS application. If you programs are DOS-based programs please read below.
> > Otherwise your printer driver is not supported in a non windows application.
> >
> > For DOS printing, your printer and driver are supported for DOS applications
> > that use Windows drivers. If your program does not use the system's settings
> > (i.e. it has it's own drivers), then our printer driver may not produce printing
> > capability in the program.
> >
> > To test your DOS printing capability, click on START > RUN. Type "Command",
> > then press OK. At the DOS window, type "EDIT ". It will enter a
> > program, type in some words on the screen, then Hold  press "F" and the
> > file menu will drop down. use your down arrow to scroll down to print and press
> > enter. If the words print, your printer driver is set up properly to print from
> > DOS applications. If not, let us know the results when attempting to print. If
> > MS EDIT works, then the problem is in the application you are trying to print
> > from. It may not be using window drivers properly. You exit by closing the
> > window and the message that appears after closing the window about losing the
> > information in the window.