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Re: Off topic: Need cheap new laptop, any suggestions?



Anyone else get this w/o carriage-returns?

--- On Thu, 6/18/09, Wendell Cochran wrote:
> From:
Wendell Cochran
> Subject: Re: Off topic: Need cheap
new laptop, any suggestions?
> To: xywrite@xxxxxxxx
> Date: Thursday,
June 18, 2009, 8:36 AM
 
> As Bill Troop says,
> 'Never offer any
explanation for a malfunction, or it will
> be used against you. Deny
any possible accident. . . .
> [A]ll manufacturers will try to worm out
of their warranty obligations. . . .'
> Not only in hardware.

Sage
advice, and a long familiar principle. For example, there are known, recurrent failures in broadband service (e.g., squirrels who like to chew on cables) that happen well outside of your location. Your provider would like to blame this on something else, most likely YOU. Or maybe it is just the typically clueless Tier One Tech Support that will. Any excuse will do. In this situation, if you are a Linux or an eCS user, the *last* thing you want to do is to mention that. (Mac you might get away with, but don't place any bets.) And your printer manufacturer does not want to hear anything about Xy. ("WHAT ?!") But anyone on this list knew that a long time ago. For a piece of hardware that fails, probably the less info you provide, the better. Jordan

Harry Binswanger hb@xxxxxxxx